No Data, No Charge…well maybe one
by Chris on August 20th, 2007 @ 10:27 pm - Tag (Life) 4 Comments. 56 Views
A few weeks back i decided it would be an awesome idea to give my phone a quick wash, while still in my jeans pocket. As you can imagine the phone didn’t really agree with my thinking on this one and refused to work after a few cycles in the washing machine. I got a replacement pretty quickly for a tasty £120 from my service provide (that 18 month contract looks less appealing now and the optional insurance looks very appealing). Just to add the situation i hadn’t backed up my contacts in a very long time.
I started looking around for a data retrieval service in the hope i might be able to recovery my contacts. After searching Google one lunch time i came across www.datarecoverycorp.co.uk who had the all important tag line “No Data. No Charge.” Fantastic that means i have nothing to loose. I sent my phone off and got a quote back within a few days…£325 to recover the 32mb Memory on the phone :|. Now i’m only 22, in my first job and while my wage is ok i don’t have £325 to just drop on a few contacts. So i took them up on the “No Data. No Charge.” offer and asked for my phone to be returned, but it would cost me £25 for postage and handling.
SAY WHAT? I sent the phone to them via special delivery which took me all of 5 mins at a cost of £4.20 so i’m truly fucked off that this wasn’t made clear to me at the start. So be warned and take the wise old mans advice “if it looks to good to be true it most certainly fucking is”. If you’re reading this looking opinion on datarecoverycorp.co.uk…well they were polite and helpful but bare in mind that whatever happens you will have to part with £25.
If anyone knows of a good/cheap data recovery service in the UK please drop me a link.
There are 4 Responses to “No Data, No Charge…well maybe one”
#2 Skjalg 
- 21 August, 1:04 AM
Probably should have reported them to the police instead for holding your phone hostage like that, instead of paying up.
Probably would have worked too 
#3 Oli 
- 22 August, 9:58 PM
Threaten with trading standards, usually gets things done 
#4 destroyeddrive - 23 October, 12:29 PM
Yup - I can certainly back that up.
We gave them a disk drive, were quoted over £1000 for a complete recovery. They only recovered part of the data so, based on the “No data, no charge” statement we thought there would be no charge.
Wrong! We got an invoice with £75 of fees.
We queried the fee and got no reply back. We chased them up again and finally were told that they had destroyed the disk drive.
Given it was damaged, but it completely ruled out any attempt to try another recovery company.
#1 Pringles(the girl)
- 20 August, 10:33 PM
Lets just say thats a LOAD of shit. Dino sized.