Comments on: No Data, No Charge…well maybe one http://www.crazymac.net/46 Thu, 09 Sep 2010 18:10:23 +0000 http://wordpress.org/?v=2.5 By: destroyeddrive http://www.crazymac.net/46#comment-47 destroyeddrive Tue, 23 Oct 2007 11:29:41 +0000 http://www.crazymac.net/46#comment-47 Yup - I can certainly back that up. We gave them a disk drive, were quoted over £1000 for a complete recovery. They only recovered part of the data so, based on the "No data, no charge" statement we thought there would be no charge. Wrong! We got an invoice with £75 of fees. We queried the fee and got no reply back. We chased them up again and finally were told that they had destroyed the disk drive. Given it was damaged, but it completely ruled out any attempt to try another recovery company. Yup - I can certainly back that up.

We gave them a disk drive, were quoted over £1000 for a complete recovery. They only recovered part of the data so, based on the “No data, no charge” statement we thought there would be no charge.

Wrong! We got an invoice with £75 of fees.
We queried the fee and got no reply back. We chased them up again and finally were told that they had destroyed the disk drive.

Given it was damaged, but it completely ruled out any attempt to try another recovery company.

]]> By: Oli http://www.crazymac.net/46#comment-21 Oli Wed, 22 Aug 2007 20:58:50 +0000 http://www.crazymac.net/46#comment-21 Threaten with trading standards, usually gets things done :D Threaten with trading standards, usually gets things done :D

]]> By: Skjalg http://www.crazymac.net/46#comment-20 Skjalg Tue, 21 Aug 2007 00:04:31 +0000 http://www.crazymac.net/46#comment-20 Probably should have reported them to the police instead for holding your phone hostage like that, instead of paying up. Probably would have worked too :) Probably should have reported them to the police instead for holding your phone hostage like that, instead of paying up.

Probably would have worked too :)

]]> By: Pringles(the girl) http://www.crazymac.net/46#comment-19 Pringles(the girl) Mon, 20 Aug 2007 21:33:43 +0000 http://www.crazymac.net/46#comment-19 Lets just say thats a LOAD of shit. Dino sized. Lets just say thats a LOAD of shit. Dino sized.

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